Privacy policy
Data protection
Name and Contact of the Controller according to Article 4(7) GDPR
Company: InerTec AG
Sportstrasse 33
CH-2540 Grenchen
Phone: 032 618 00 11
E-mail: info@inertec.ch
Data Protection Officer
The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the lock symbol in the address bar of your browser.
Security and Protection of Your Personal Data
We consider it our primary responsibility to maintain the confidentiality of the personal data you provide and to protect it from unauthorised access. We therefore exercise the utmost care and apply the latest security standards to ensure maximum protection of your personal data.
As a private-sector company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the regulations of the German Federal Data Protection Act (BDSG). We have implemented technical and organisational measures to ensure that the data protection regulations are observed both by us and by our external service providers.
Definitions
The legislator requires that personal data be processed lawfully, fairly and in a transparent manner for the data subject (“lawfulness, fairness, transparency”). To ensure this, we provide information below on the individual legal definitions, which are also used in this privacy policy:
Personal Data
“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Processing
“Processing” means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of Processing
“Restriction of processing” means the marking of stored personal data with the aim of limiting their future processing.
Profiling
“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation
“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
Filing System
“Filing system” means any structured set of personal data which is accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.
Controller
“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Processor
“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient
“Recipient” means a natural or legal person, public authority, agency or another body to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of such data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
Third Party
“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent
“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes, by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Lawfulness of Processing
The processing of personal data is lawful only if there is a legal basis for it. According to Article 6(1)(a–f) GDPR, the following may serve as legal bases:
The data subject has given consent to the processing of their personal data for one or more specific purposes;
the processing is necessary for the performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject prior to entering into a contract;
the processing is necessary for compliance with a legal obligation to which the controller is subject;
the processing is necessary to protect the vital interests of the data subject or another natural person;
the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
the processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, in particular where the data subject is a child.
Information About the Collection of Personal Data
(1) Below we inform you about the collection of personal data when using our website. Personal data includes, for example, name, address, e-mail addresses, user behaviour.
If you contact us by e-mail or via a contact form, the data you provide (your e-mail address, organisation, your name and your telephone number) will be stored by us to answer your questions. The data arising in this context will be deleted once storage is no longer necessary, or processing will be restricted if statutory retention obligations apply.
If you request an offer by e-mail or via an enquiry form, the data you provide (your e-mail address, organisation, your name and your telephone number) will be stored by us to process your request. These personal data will not be transferred to third parties.
If you place an order by e-mail or via the shopping cart function, the data you provide will be stored by us in order to process your order. These data will be stored as long as you remain a customer with us. These personal data will not be transferred to third parties.
Collection of Personal Data When Visiting Our Website
When using the website for information only, i.e., when you do not register or otherwise transmit information to us, we collect only the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary for us to display the website and ensure stability and security (legal basis: Article 6(1) sentence 1 lit. f GDPR):
IP address
Date and time of the request
Time zone difference from Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status / HTTP status code
Amount of data transferred
Website from which the request originates
Browser
Operating system and its interface
Language and version of the browser software.
Use of Cookies
(1) In addition to the aforementioned data, cookies will be stored on your device when using our website. Cookies are small text files stored in your browser that transmit certain information to the entity placing the cookie. Cookies cannot run programs or transmit viruses. They serve to make the website overall more user-friendly and efficient.
(2) This website uses the following types of cookies, the scope and functionality of which are explained below:
Transient cookies (a.)
Persistent cookies (b.)
Transient cookies are automatically deleted when you close the browser. These include session cookies, which store a session ID that enables requests from your browser to be assigned to a common session. This allows your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.
Persistent cookies are automatically deleted after a specified duration, which may vary depending on the cookie. You can delete cookies in your browser’s security settings at any time.
You can configure your browser settings as you wish and, for example, refuse third-party cookies or all cookies. “Third-party cookies” are cookies set by a third party, not by the website you are currently visiting. Please note that disabling cookies may limit your ability to use certain features of this website.
Additional Functions and Offers on Our Website
(1) In addition to purely informational use, we offer various services you may use if interested. You will generally need to provide additional personal data, which we use to provide the requested service. The principles of data processing set out above apply.
(2) We sometimes use external service providers to process your data. These providers are carefully selected and commissioned, bound by our instructions, and regularly monitored.
(3) We may also pass on your personal data to third parties if promotions, competitions, contract conclusions or similar services are offered jointly with partners. You will receive further information upon providing your personal data or in the description of the offer.
(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.
Use of Our Shop Function
(1) When you place an order on our website, it is necessary to provide your personal data so that we can process your order. Fields required for contract processing are marked separately; further details are voluntary. We process the data you provide to fulfil your order.
(2) Due to commercial and tax law requirements, we are obliged to store your address, payment and booking data for ten years.
(3) To prevent unauthorised access by third parties to your personal data—especially financial data—the order process is encrypted using TLS technology.
Children
Our offerings are generally intended for adults. Persons under 18 should not transmit personal data to us without the consent of their parents or legal guardians.
Rights of the Data Subject
(1) Right to Withdraw Consent
If the processing of personal data is based on consent given, you have the right to withdraw your consent at any time. The withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
You may exercise your right of withdrawal at any time by contacting us.
(2) Right to Confirmation
You have the right to obtain confirmation from the controller as to whether personal data concerning you are being processed. You may request this confirmation at any time using the contact details stated above.
(3) Right of Access
If personal data are being processed, you have the right to request access to these personal data and the following information:
the purposes of the processing;
the categories of personal data concerned;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
the existence of the right to request rectification or erasure of personal data concerning you or restriction of processing, or to object to such processing;
the existence of the right to lodge a complaint with a supervisory authority;
where the personal data are not collected from the data subject, any available information as to their source;
the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in such cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
If personal data are transferred to a third country or an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR. We will provide a copy of the personal data undergoing processing. For any further copies requested, we may charge a reasonable fee based on administrative costs. If the request is made electronically, the information shall be provided in a commonly used electronic format unless otherwise requested. The right to obtain a copy must not adversely affect the rights and freedoms of others.
(4) Right to Rectification
You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of a supplementary statement.
(5) Right to Erasure (“Right to be Forgotten”)
You have the right to require the controller to erase personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay where one of the following grounds applies:
the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
the data subject withdraws consent on which the processing is based according to Article 6(1)(a) or Article 9(2)(a) GDPR, and where there is no other legal ground for the processing;
the data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR;
the personal data have been unlawfully processed;
the personal data must be erased for compliance with a legal obligation under Union or Member State law to which the controller is subject;
the personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.
Where the controller has made the personal data public and is obliged to erase them, the controller shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform controllers processing the personal data that the data subject has requested the erasure of any links to, or copy or replication of, those personal data.
The right to erasure does not apply where processing is necessary:
for exercising the right of freedom of expression and information;
for compliance with a legal obligation requiring processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) GDPR and Article 9(3) GDPR;
for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, insofar as the right of erasure is likely to render impossible or seriously impair the achievement of the objectives of that processing;
for the establishment, exercise or defence of legal claims.
(6) Right to Restriction of Processing
You have the right to obtain restriction of processing where one of the following applies:
the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
the controller no longer needs the personal data for the purposes of processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;
the data subject has objected to processing pursuant to Article 21(1) GDPR, pending the verification whether the legitimate grounds of the controller override those of the data subject.
If processing has been restricted, such personal data shall, with the exception of storage, only be processed with the data subject’s consent, or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the Union or a Member State.
To exercise the right to restriction, the data subject may contact us at any time via the contact details provided above.
(7) Right to Data Portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:
the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR, or on a contract pursuant to Article 6(1)(b) GDPR; and
the processing is carried out by automated means.
In exercising this right, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The right to data portability shall not adversely affect the rights and freedoms of others and does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority.
(8) Right to Object
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR; this also applies to profiling based on those provisions.
The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
If personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
In connection with the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
You also have the right to object to processing of personal data concerning you for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
You may exercise your right to object at any time by contacting the controller.
(9) Automated Individual Decision-Making, Including Profiling
You have the right not to be subject to a decision based solely on automated processing — including profiling — which produces legal effects concerning you or similarly significantly affects you.
This does not apply if the decision:
is necessary for entering into or performing a contract between the data subject and the controller,
is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights, freedoms and legitimate interests, or
is based on the data subject’s explicit consent.
The controller shall implement suitable measures to safeguard the data subject’s rights, freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express one’s point of view, and to contest the decision.
You may exercise this right at any time by contacting the controller.
(10) Right to Lodge a Complaint with a Supervisory Authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority — in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement — if you consider that the processing of personal data relating to you infringes the GDPR.
(11) Right to an Effective Judicial Remedy
Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR, you have the right to an effective judicial remedy if you consider that your rights under the GDPR have been infringed as a result of the processing of your personal data not in compliance with the GDPR.
Use of Google Analytics
(1) This website uses Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help analyse how you use the website.
The information generated by the cookie regarding your use of the website will generally be transmitted to and stored on a Google server in the USA.
If IP anonymisation is activated on this website, Google will truncate your IP address beforehand within Member States of the European Union or other contracting states to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and Internet usage to the website operator.
(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
(3) You may refuse the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do so, you may not be able to use the full functionality of this website.
You can also prevent Google’s collection of the data generated by the cookie and related to your use of the website (including IP address) as well as the processing of such data by Google by downloading and installing the browser plug-in available at:
http://tools.google.com/dlpage/gaoptout?hl=de.
(4) This website uses Google Analytics with the extension “_anonymizeIp()”. This ensures that IP addresses are processed in a truncated form and prevents personal identification. If personal reference becomes possible in exceptional cases, it is immediately excluded and the personal data are deleted without delay.
(5) We use Google Analytics to analyse and regularly improve the use of our website. The statistics obtained allow us to improve our offerings and make them more interesting for you.
For the exceptional cases in which personal data are transferred to the USA, Google is certified under the EU–US Privacy Shield:
https://www.privacyshield.gov/EU-US-Framework
Legal basis: Article 6(1) sentence 1 lit. f GDPR.
(6) Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. Terms of use:
www.google.com/analytics/terms/de.html
Privacy overview: www.google.com/intl/de/analytics/learn/privacy.html
Privacy Policy: www.google.de/intl/de/policies/privacy
(7) This website also uses Google Analytics for cross-device tracking of visitor flows using a User-ID.
You can disable cross-device analysis in your customer account under “My Data”, “Personal Data”.
Use of Google Ads Conversion Tracking
This website uses the online advertising program “Google Ads” and, within the scope of Google Ads, the conversion tracking feature provided by Google Ireland Limited,
Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
We use Google Ads to draw attention to our attractive offers on external websites by means of advertising materials (so-called Google AdWords).
In relation to the data from the advertising campaigns, we can determine how successful individual advertising measures are.
Our aim is to show you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on a Google Ads advertisement. Cookies are small text files stored on your device. These cookies usually expire after 30 days and are not used for personal identification.
If the user visits certain pages of this website while the cookie is still valid, Google and we can recognise that the user clicked on the ad and was redirected to this page.
Each Google Ads customer receives a different cookie, meaning the cookies cannot be tracked across the websites of Google Ads customers.
The information obtained using the conversion cookie is used to compile conversion statistics for Google Ads customers who have opted for conversion tracking.
These customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag.
However, they do not receive information that personally identifies users.
If you do not wish to participate in tracking, you can block this use by disabling the Google conversion tracking cookie in your browser settings.
You will then not be included in the conversion tracking statistics.
We use Google Ads based on our legitimate interest in targeted advertising in accordance with Article 6(1)(f) GDPR.
As part of the use of Google Ads, personal data may be transmitted to servers of Google LLC in the USA.
Google LLC is certified under the EU–US Privacy Shield, ensuring compliance with EU data protection standards.
Certificate: https://www.privacyshield.gov/list
Further information on Google’s privacy policy: https://www.google.de/policies/privacy/
You can permanently disable cookies for advertising preferences by configuring your browser accordingly or by installing the browser plug-in available at:
https://www.google.com/settings/ads/plugin?hl=de
Please note that certain functions of this website may be limited or unavailable if you disable cookies.
Google AdWords Remarketing
Our website uses the functions of Google Ads Remarketing to advertise this website in Google search results and on third-party websites.
Provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
For this purpose, Google places a cookie in your browser, which enables interest-based advertising based on a pseudonymous cookie ID and the pages you visit.
Processing is based on our legitimate interest in optimally marketing our website pursuant to Article 6(1)(f) GDPR.
Further data processing only occurs if you have consented to Google linking your web and app browsing history with your Google account and using information from your Google account to personalise ads you view on the web.
If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing.
For this purpose, Google temporarily links your personal data with Google Analytics data.
As part of Google Ads Remarketing, personal data may also be transmitted to servers of Google LLC in the USA.
You can permanently disable cookies for advertising preferences by installing the browser plug-in available at:
https://www.google.com/settings/ads/onweb/
Alternatively, you can visit the Digital Advertising Alliance website at www.aboutads.info to adjust cookie settings.
You can also configure your browser to notify you when cookies are set and to decide individually whether to accept them, or to refuse cookies in certain cases or in general.
If you refuse cookies, the functionality of our website may be restricted.
Google LLC is certified under the EU–US Privacy Shield:
https://www.privacyshield.gov/list
Further information on Google’s advertising and data protection:
https://www.google.com/policies/technologies/ads/
Use of PayPal as a Payment Method
When paying via PayPal, credit card, direct debit, invoice, or instalment payment, your payment data will be transferred to PayPal (Europe) S.à r.l. et Cie, S.C.A.,
22–24 Boulevard Royal, L-2449 Luxembourg.
The transfer is made pursuant to Article 6(1)(b) GDPR and only to the extent necessary for payment processing.
For certain payment methods (credit card, direct debit, invoice, instalments), PayPal may carry out a credit check.
For this purpose, your payment data may be forwarded to credit agencies pursuant to Article 6(1)(f) GDPR based on PayPal’s legitimate interest in determining your ability to pay.
The result (score value) determines whether the selected payment method can be offered.
Score values are calculated using scientifically recognised statistical methods; address data may also be included.
Further privacy information, including the credit agencies used:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You may object to the processing of your data by PayPal at any time.
However, PayPal may continue processing if necessary for contractually compliant payment processing.
Newsletter Subscription
When you subscribe to our e-mail newsletter, we regularly send you information about our offers.
The only mandatory data required is your e-mail address. Additional data (if provided) is voluntary and used to address you personally.
We use the double opt-in procedure:
You will only receive newsletters after explicitly confirming your consent.
You will receive a confirmation email asking you to click a link to verify that you wish to receive newsletters.
By activating the confirmation link, you consent to the use of your personal data pursuant to Article 6(1)(a) GDPR.
We store your IP address and the date and time of registration to prevent misuse of your e-mail address.
Your data are used exclusively for sending the newsletter.
You can unsubscribe at any time via the link provided in the newsletter or by contacting the controller.
Upon unsubscribing, your e-mail address is promptly removed from the mailing list unless you have expressly consented to further use or unless we are legally permitted to retain the data.
Embedding YouTube Content
The controller has integrated YouTube components on this website.
YouTube is an online video portal enabling video publishers to upload video clips free of charge and other users to view, rate, and comment on them.
YouTube allows the publication of all types of videos, such as full films, TV shows, music videos, trailers, or user-generated videos.
Operator: YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
When you access a page containing a YouTube component, your browser automatically downloads the visual representation from YouTube.
More information: https://www.youtube.com/yt/about/de/
If you are logged into YouTube, YouTube recognises which specific pages you visit and associates this information with your YouTube account.
YouTube and Google receive this information whenever you visit our site while logged in to YouTube, regardless of whether you click on a video.
If you wish to prevent this, simply log out of your YouTube account before visiting our site.
YouTube privacy policy: https://www.google.de/intl/de/policies/privacy/
Embedding Google Maps
(1) We use Google Maps on this website to display interactive maps and enable convenient location functionality.
(2) When visiting a page that includes Google Maps, Google receives the information that you accessed the corresponding subpage.
The data listed in §3 of this privacy policy are also transmitted.
If you are logged into your Google account, your data will be associated directly with that account.
To prevent this, log out before using the Maps function.
Google creates user profiles for advertising, market research, or website optimisation. You may object to this, but must contact Google to do so.
(3) More information on the purpose and scope of data collection and processing is available in Google’s privacy policies:
www.google.de/intl/de/policies/privacy
Google also processes your data in the USA and is certified under the EU–US Privacy Shield:
https://www.privacyshield.gov/EU-US-Framework
Processors
We use external service providers (processors), e.g., for sending catalogues or newsletters.
A data processing agreement has been concluded with each provider to ensure the protection of your personal data.